Job Description
Olshan Foundation Repair is one of the premier foundation repair companies in the United States and has a need for an Appointment Setter in the Dallas area.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Provide outstanding customer service by answering telephones in a prompt and efficient manner
- Supporting sales staff by taking the inbound calls and set appointments with potential customers at their convenience
- Responsible for assisting customers and the Office Manager
- Maintains up-to-date knowledge of all products and services
- Responsible for building permit procurement
- Accurate and efficient data entry
- Responsible for job file setup and maintenance
- Performs other general office duties as assigned
REQUIREMENTS
Education
- High School Diploma or GED
Experience
- Minimum 1-2 years related experience in an office and customer service environment
- Functional understanding of Microsoft Office: Excel, Outlook, and Word• Professional phone manner and exceptional communication skills
- Strong organizational, time management, and problem solving skills
- Ability to meet and exceed deadlines and goals
- Ability to multi task and effectively communicate in a fast paced environment
- Working knowledge of the Dallas area for appointments and setting purposes
WORKING CONDITIONS / EQUIPMENT USED
- Work is normally performed in a typical interior/office setting
- Work environment involves minimal exposure to physical risks
- Light physical effort- requires handling of average-weight objects up to 10 pounds and some standing or walking
- Equipment used- Desktop computer, telephone, fax and copy machine
BENEFITS
- Medical, Dental and Vision Plans and 401k
